Operations Manager

Boys & Girls Club of Grant County
Job Description
TITLE:                                   Operations Manager
REPORTS TO:                     Executive Director
CLASSIFICATION:             Exempt
REVISED DATE:                 3/5/2018
The Operations Manager will support the Executive Director in executing the organization’s strategic plan and will oversee all of the organization’s day-to-day programs and services. The Operations Manager will also develop, promote, plan and run the athletic leagues, including but not limited to, football, basketball and boxing. The Operations Manager will ensure successful Club operations and achievement of the mission by combining best practices with a strong practical background in youth development.
  • Design and implement programming and athletics.
  • Plan, train for and grow high-potential programs, such as STEM, Academic Case Management, Mentoring programs, Youth Sports, The Arts, and College and Career Readiness, according to the board’s strategic plan.
  • Convene needed partner-organizations to meet high-impact program goals, such as tutoring, summer learning, college & career readiness, healthy lifestyles and character/citizenship.
  • Seek out and cultivate new program partnerships matching the strategic plan of the Boys & Girls Clubs of Grant County. Create and manage a partnership development plan for all units to ensure cohesiveness.
  • Coordinate local partnerships in the areas of facilities, programming, transportation and building operations.
  • Represent the organization at internal/external, program-related and fundraising events.
  • Make detailed projections by site to help assist with development of annual operating budget.
  • Develop and manage an annual operations plan.
  • Work closely with the Executive Director on strategic planning, goal setting, creative problem solving and development of new initiatives for the organization.
  • Perform other duties as assigned.
Internal: Maintain contact with Board of Directors, Executive Director, Club staff, volunteers and club members.
External: Maintain contact with potential and current donors, external community groups,
parents, school officials and others as required.
  • Bachelor’s degree from an accredited college or university is preferred.
  • A minimum of three years of experience, or sufficient combination, of experience overseeing operations, staffing and logistics, with a strong preference for non-profit experience, particularly in the field of youth development.
  • A strong passion for and commitment to improving the lives of youth.
  • Experience creating and managing a budget.
  • Proven ability to create smart organizational policies that streamline operations and ensure a consistent product in all settings. Experience authoring procedural manuals, getting staff buy-in on new policies and training and enforcing policies.
  • Successful track record of mentoring and training a professional staff.
  • Proven ability to inspire others and foster the development of cohesive and resilient teams.
  • Strong proficiency in Microsoft Word, Excel, and PowerPoint required. Must be able to design and manage spreadsheets to track unit and staff deliverables.
  • Exceptional communication skills, both oral and written.
  • Self-disciplined, takes initiative, remains focused in the face of pressure, and does not stagnate or become intimidated in the face of multiple tasks and time limitations.
  • Proven ability to work with efficiency, flexibility and good humor.
  • Proven ability to exercise tact and diplomacy in diverse settings.
  • Demonstrated ability to organize, direct, plan and coordinate operations and logistics.
  • Ability to work with a variety of individuals on a multitude of levels.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. 
Work is performed indoors in an office environment with normal potential for exposure to safety and health hazards. May periodically travel to other, similar sites. The noise level in the work environment is usually moderate. 
The information presented indicates the general nature and level of work expected of employees
in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive
inventory of all duties, responsibilities, qualifications and objectives required of employees
assigned to this job.

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